FYI: Current Technical Issue with AA Gift Cards

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If you’re looking to purchase and/or use an American Airlines gift card in the immediate future, please be aware that AA is currently experiencing some technical issues processing gift cards. I purchased a ticket 2 days ago and have patiently waited for it to ticket. After nearly 48 hours, I finally decided to reach out to AA customer service on Twitter.

AA got back to me pretty quickly and noticed that I had used an AA gift card for a portion of my purchase. Apparently I will need to wait for their technically team to manually push the ticket through as we get closer to departure which is less than a month away. Am I a tad nervous? Maybe just a bit because I just want to know that it’s confirmed.

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